The full walkthrough
How ReceptIQ Call works
From setup to your first answered call in days — here's exactly what happens at every step.
Setup & onboarding
We build your AI receptionist in days, not weeks
Getting started is straightforward. We handle the technical side — you just tell us about your business.
Intake call
We start with a short onboarding call to learn your business name, services, service area, hours, and how you want calls handled. No lengthy forms — just a conversation.
AI configuration
We program your AI receptionist with your exact script: how to greet callers, what questions to ask, what information to collect, and what to say when a caller asks something outside scope.
Call forwarding
You forward your business number to your ReceptIQ line — or we provide a dedicated number. No hardware, no app installs. Works with any phone or VoIP system.
Test & go live
We run test calls together to make sure everything sounds right. Once you're happy, we flip the switch. Your AI receptionist is live and answering calls 24/7.
Live call handling
Every call answered — professionally, instantly
When a call comes in, your AI receptionist picks up on the first ring, any time of day or night.
Instant answer
No hold music, no voicemail. Your AI receptionist answers immediately with a professional greeting using your business name.
Natural conversation
The AI speaks naturally and handles common questions: your services, pricing, service area, hours, and availability. It stays on script and handles interruptions gracefully.
Information gathering
For new enquiries, the AI collects the caller's name, phone number, and the reason for their call — everything you need to follow up or book the job.
Handling edge cases
If a caller asks something outside the script, the AI politely lets them know someone will follow up shortly. It never makes up answers or overpromises.
Notifications & booking
You get the details — or the appointment lands in your calendar
After every call, you're notified immediately. On the Pro plan, appointments are booked directly into your calendar without any back-and-forth.
Instant text
The moment a call ends, you receive a text message with the caller's name, number, and reason for calling. You can call back when it suits you.
Calendar booking (Pro plan)
On the Pro plan, the AI checks your real-time availability and books the appointment directly into your calendar during the call. The caller gets a confirmation — no follow-up needed from you.
Works with your existing calendar
We connect to Google Calendar, Outlook, or any calendar that supports online booking. Your existing schedule is respected — no double-bookings, no conflicts.
Full call log
Every call is logged. You can review what was said, who called, and what was booked — giving you a clear picture of your inbound enquiries.
Ready to stop missing calls?
Book a free 15-minute setup call and we'll show you exactly how it works for your business.
Free 15-minute call · No commitment · Live in days
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